Privacy Policy
Data protection statement
With this privacy statement we inform which personal data we process for what, how and where, especially in connection with our songrocket.com website and our other services. We also use this privacy statement to inform you about the rights of individuals whose data we process.
For individual or additional offers and services, special, supplementary or additional privacy statements and other legal documents such as general terms and conditions (GTC), terms of use or conditions of participation may apply.
Our offer is subject to Swiss data protection law and any applicable foreign data protection law such as, in particular, that of the European Union (EU) with the General Data Protection Regulation (GDPR). The European Commission recognizes that Swiss data protection law ensures adequate data protection.
1. Contact details
Responsibility for the processing of personal data is:
Lukas Branezac
CEO & Founder
Wildbachstrasse 19
8424 Embrach
We point out if there are other persons responsible for the processing of personal data in individual cases.
2. Processing of personal data
2.1 Terms
Personal data is any information that relates to an identified or identifiable individual. A person concerned is a person about whom personal data are processed. Processing includes any handling of personal data, independent of the means and procedures used, in particular the storage, disclosure, acquisition, collection, deletion, storage, modification, destruction and use of personal data.
The European Economic Area (EEA) comprises the European Union (EU) and the Principality of Liechtenstein, Iceland and Norway. The General Data Protection Regulation (GDPR) refers to the processing of personal data as the processing of personal data.
2.2 Legal basis
We process personal data in accordance with Swiss data protection law such as, in particular, the Federal Data Protection Act (DPA) and the Ordinance to the Federal Data Protection Act (FDPA).
We process - if and to the extent that the General Data Protection Regulation (DSGVO) is applicable - personal data in accordance with at least one of the following legal bases:
- Art. 6 para. 1 lit. b DSGVO for the necessary processing of personal data for the performance of a contract with the data subject as well as for the implementation of pre-contractual measures.
- Art. 6 para. 1 lit. f DSGVO for the necessary processing of personal data to protect the legitimate interests of us or of third parties, unless the fundamental freedoms and rights and interests of the data subject prevail. Legitimate interests are in particular our interest in being able to provide our offer permanently, user-friendly, secure and reliable, as well as to be able to advertise for it if necessary, information security as well as protection against misuse and unauthorized use, the enforcement of our own legal claims and compliance with Swiss law.
- Art. 6 para. 1 lit. c DSGVO for the necessary processing of personal data to comply with a legal obligation to which we are subject under any applicable law of Member States in the European Economic Area (EEA)
- Art. 6 para. 1 lit. e DSGVO for the necessary processing of personal data for the performance of a task carried out in the public interest.
- Art. 6 para 1 lit. a DSGVO for the processing of personal data with the consent of the data subject.
- Art. 6 para 1 lit. d DSGVO for the necessary processing of personal data to protect vital interests of the data subject or another natural person.
2.3 Type, scope and purpose
We process those personal data that are required to provide our offer permanently, user-friendly, secure and reliable. Such personal data may fall into the categories of inventory and contact data, browser and device data, content data, meta or edge data and usage data, location data, sales data, contract data and payment data.
We process personal data that is necessary to provide our services in a permanent, user-friendly, secure and reliable manner.
We process personal data for the period that is required for the respective purpose(s) or by law. Personal data whose processing is no longer required will be anonymized or deleted. Persons whose data we process have in principle a right to deletion.
We process personal data in principle only after obtaining the consent of the data subject, unless the processing is permitted for other legal reasons, such as for the performance of a contract with the data subject and for corresponding pre-contractual measures, to safeguard our overriding legitimate interests, because the processing is evident from the circumstances, or after prior information.
In this context, we process in particular information that a data subject provides to us voluntarily and himself when contacting us - for example, by mail, e-mail, contact form, social media or telephone - or when registering for a user account. We may store such information, for example, in an address book or with comparable tools. If you transmit personal data to us via third parties, you are obliged to ensure data protection vis-à-vis such third parties as well as to ensure the accuracy of such personal data.
We also process personal data that we receive from third parties, obtain from publicly available sources or collect in the course of providing our services, if and to the extent that such processing is permitted for legal reasons.
2.4 Processing of personal data by third parties, including abroad
We may have personal data processed by commissioned third parties or process it jointly with third parties as well as with the help of third parties or transmit it to third parties. Such third parties are in particular providers whose services we use. We also ensure appropriate data protection for such third parties.
Such third parties are in principle located in Switzerland as well as in the European Economic Area (EEA). However, such third parties may also be located in other states and territories on Earth as well as elsewhere in the universe, provided that their data protection laws are compliant with the assessment of the Swiss Federal Data Protection and Information Commissioner (FDPIC) and - if and to the extent that the General Data Protection Regulation (GDPR) is applicable - with assessment of the European Commission - ensures adequate data protection, or if adequate data protection is ensured for other reasons, such as by a corresponding contractual agreement, in particular on the basis of standard contractual clauses, or by a corresponding certification. Exceptionally, such a third party may be located in a country without adequate data protection, provided that the requirements under data protection law, such as the explicit consent of the data subject, are met for this purpose.
3. Rights of Data Subjects
Data subjects whose personal data we process have rights under Swiss data protection law. These include the right to information as well as the right to rectification, deletion or blocking of the personal data processed.
Data subjects whose personal data we process may - if and to the extent that the General Data Protection Regulation (GDPR) is applicable - obtain free of charge confirmation as to whether we are processing their personal data and, if so, request information about the processing of their personal data, have the processing of their personal data restricted, exercise their right to data portability, and have their personal data corrected, deleted (“right to be forgotten”), blocked, or completed.
Data subjects whose personal data we process may - if and to the extent that the GDPR applies - revoke any consent they have given at any time with future effect and object to the processing of their personal data at any time.
Data subjects whose personal data we process have a right of appeal to a competent supervisory authority. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
4. Data security
We take appropriate and suitable technical and organizational measures to ensure data protection and, in particular, data security. However, despite such measures, the processing of personal data on the Internet can always have security gaps. We can therefore not guarantee absolute data security.
The access to our online offer takes place by means of transport encryption (SSL / TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers mark transport encryption with a padlock in the address bar.
Access to our online offering is subject - as is basically any Internet use - to mass surveillance without cause and without suspicion, as well as other monitoring by security authorities in Switzerland, the European Union (EU), the United States of America (USA) and other countries. We cannot directly influence the corresponding processing of personal data by secret services, police agencies and other security authorities.
5. Use of the website
5.1 Cookies
We may use cookies for our website. Cookies - our own cookies (first-party cookies) as well as cookies from third parties whose services we use (third-party cookies or third-party cookies) - are data that are stored in your browser. Such stored data need not be limited to traditional cookies in text form. Cookies cannot run programs or transmit malware such as Trojans and viruses.
Cookies may be stored in your browser temporarily as “session cookies” when you visit our website or for a certain period of time as so-called permanent cookies. “Session cookies” are automatically deleted when you close your browser. Permanent cookies have a specific storage period. In particular, they allow us to recognize your browser the next time you visit our website and thus, for example, to measure the reach of our website. However, permanent cookies can also be used for online marketing, for example.
You can disable cookies in your browser settings at any time in whole or in part, as well as delete them. Without cookies, our website may no longer be fully available. We actively request - if and where necessary - your express consent for the use of cookies.
you can change your cookie setting Click here to update your cookies settings
For cookies used for performance and reach measurement or for advertising, a general objection (“opt-out”) is possible for numerous services via the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).
5.2 Server logfiles
We may collect the following information for each access to our website, provided that this information is transmitted by your browser to our server infrastructure or can be determined by our web server: Date and time including time zone, Internet Protocol (IP) address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-page of our website accessed including amount of data transferred, website last accessed in the same browser window (referer or referrer).
We store such information as follows.
We store such information, which may also constitute personal data, in server log files. The information is necessary to provide our online offer permanently, user-friendly and reliable, as well as to ensure data security and thus in particular the protection of personal data - also by third parties or with the help of third parties.
5.3 Tracking pixels
We may use tracking pixels on our website. Tracking pixels are also referred to as web beacons. Tracking pixels - including those from third parties whose services we use - are small, usually invisible images that are automatically retrieved when you visit our website. Counting pixels can be used to collect the same information as server log files.
6. Notifications and communications
We send notifications and communications such as newsletters via email and other communication channels such as instant messaging.
6.1 Success measurement and reach measurement
Notifications and communications may contain web links or tracking pixels that record whether an individual communication was opened and which web links were clicked. Such web links and tracking pixels may also track usage of notifications and communications on a personal basis. We need this statistical tracking of usage for performance and reach measurement in order to provide notifications and communications based on the needs and reading habits of recipients in an effective and user-friendly manner, as well as in a durable, secure and reliable manner.
6.2 Consent and objection
You must basically expressly consent to the use of your e-mail address and other contact addresses, unless the use is permitted for other legal reasons. For any consent to receive e-mails, we use the “double opt-in” procedure whenever possible, which means that you will receive an e-mail with a web link that you must click to confirm, so that no misuse by unauthorized third parties can occur. We may log such consents including Internet Protocol (IP) address, date and time for evidence and security reasons.
You may basically opt out of notifications and communications such as newsletters at any time. This is subject to notifications and communications that are absolutely necessary for our offer. By unsubscribing, you can in particular object to the statistical recording of usage for performance and reach measurement.
6.3 Service providers for notifications and communications
We send notifications and communications via third-party services or with the help of service providers. Cookies may also be used in the process. We also ensure appropriate data protection for such services.
We use in particular:
- Mailchimp: communication platform; provider: The Rocket Science Group LLC d/b/a Mailchimp (USA); privacy information: Privacy Policy (“Privacy Policy”); “Mailchimp and Data Export from Europe” (“Mailchimp and European Data Transfers”).
- Mailgun: Platform for transactional emails; Provider: Mailgun Technologies Inc. (USA); Privacy information: Privacy Policy.
7. Social Media
We are present on social media platforms and other online platforms in order to be able to communicate with interested persons and inform them about our offer. In doing so, personal data may also be processed outside of Switzerland and the European Economic Area (EEA)
The General Terms and Conditions (GTC) and Terms of Use as well as data protection declarations and other provisions of the individual operators of such online platforms also apply in each case. These provisions inform in particular about the rights of data subjects, which includes in particular the right to information.
We are jointly responsible with Facebook Ireland Limited in Ireland for our Social Media presence on Facebook, including the so-called Page Insights, insofar as and to the extent that the GDPR is applicable. Page Insights provide information about how visitors interact with our Facebook presence. We use Page Insights to provide our social media presence on Facebook in an effective and user-friendly manner.
Further information about the nature, scope and purpose of data processing, information about the rights of data subjects and the contact details of Facebook as well as Facebook’s data protection officer can be found in the Data Protection Policy (“Data Policy”) of Facebook. We have concluded the so-called “Addendum for Responsible Parties” with Facebook, thereby agreeing in particular that Facebook is responsible for ensuring the rights of data subjects. For the so-called Page Insights, the corresponding information can be found on the pages “Page Insights Information” including “Page Insights Addendum Regarding the Responsible Party” and “Page Insights Data Information” respectively of Facebook.
Users of social media platforms have the option of logging in or registering for our online offering (“Social Login”) with their corresponding user account. The respective terms and conditions of the relevant social media platforms, such as general terms and conditions (GTC) and terms of use or privacy statements, apply.
8. Performance and reach measurement
8.1 Google Analytics
We use Google Analytics to analyze how our website is used, including, for example, measuring the reach of our website and the success of third-party links to our website. This is a service of the American Google LLC. For users in the European Economic Area (EEA) and Switzerland, the Irish Google Ireland Limited is responsible.
Google also tries to record individual visitors to our website when they use different browsers or devices (cross-device tracking). Cookies are also used in this process. Google Analytics requires your Internet Protocol (IP) address, but this is not merged with any other data held by Google.
In any case, we have your Internet Protocol (IP) address anonymized before analysis by Google. As a result, your full IP address is basically not transmitted to Google in the U.S.
Further information on the nature, scope and purpose of data processing can be found in the Privacy and Security Policy and in the Privacy Policy of Google, respectively, in the Privacy Guide for Google Products (including Google Analytics), in the information about how Google uses data from websites where Google services are used and in the information about cookies at Google. In addition, you have the option to use the “Browser Add-on to disable Google Analytics” as well as object to personalized advertising.
8.2 Google Tag Manager
We use the Google Tag Manager to be able to integrate and manage services for Analytics or advertising from Google as well as from third parties into our website. This is a service of the American Google LLC. For users in the European Economic Area (EEA) and Switzerland, the Irish Google Ireland Limited is responsible. Thereby no cookies are used, but cookies may be used in the context of the services integrated and managed with it. We provide information about the processing of personal data through such services in this Privacy Policy.
8.3 Matomo
We use the free open source software Matomo (formerly Piwik) on our own server infrastructure to measure the reach of our online offering. Cookies may also be used in the process. Your Internet Protocol (IP) address is anonymized before analysis.
9. Third-party services
We use third-party services to provide our offer permanently, user-friendly, secure and reliable. Such services are also used to embed content into our website. Such services - for example hosting and storage services, video services and payment services - require your Internet Protocol (IP) address, otherwise such services cannot transmit the corresponding content. Such services may be located outside of Switzerland and the European Economic Area (EEA), provided that adequate data protection is guaranteed.
For their own security, statistical and technical purposes, third parties whose services we use may also process data related to our offer as well as from other sources - including with cookies, log files and counting pixels - in aggregated, anonymized or pseudonymized form.
9.1 Digital Infrastructure
We use services of third parties in order to be able to make use of required digital infrastructure for our offer. This includes, for example, hosting and storage services from specialized providers.
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We use in particular:
Amazon Web Services (AWS): storage and other infrastructure; provider: Amazon Web Services Inc. (USA) for users in Switzerland / Amazon Web Services EMEA SARL (Luxembourg) for users in the European Economic Area (EEA); data protection information: Data Protection Statement (“Privacy Statement”), “Privacy Notice”, “Frequently Asked Questions about Privacy”, “Data Protection Regulation (GDPR) Center”.
9.2 Social media functions and social media content including communication
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9.2.1 Facebook
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We use social plugins from Facebook to embed Facebook functions and Facebook content on our website. Such functions are, for example, “Like” (“Like”) or “Share”. Cookies are also used in the process. You can find more information on the “Social Plug-ins” page of Facebook.
The social plug-ins are an offer of Facebook Ireland Ltd. in Ireland or the American Facebook Inc. If you are logged in as a user on Facebook, Facebook can assign the use of our online offer to your profile. Further information about the type, scope and purpose of data processing can be found in the Data Protection Policy (“Data Policy”) of Facebook.
9.2.2 Instagram
We use the possibility for our website to embed functions and content from Instagram. We can thus, for example, show you images published on Instagram within the framework of our website. Cookies are also used in this process.
Instagram is a service of Facebook Ireland Limited in Ireland and the American Facebook Inc. If you are logged in as a user of Instagram or other Facebook services, Facebook can associate the use of our online service with your profile. Further information about the nature, scope and purpose of data processing can be found in the privacy policy of Instagram.
9.2.3 LinkedIn
We use the possibility for our website to embed functions and content of LinkedIn with the help of plugins. We can thus enable you, for example, to use the “share” function of LinkedIn on our website. Cookies are also used in the process. You can find more information on the page about plugins from LinkedIn.
The plugins are an offer from LinkedIn Ireland Unlimited Company in Ireland or the American LinkedIn Corporation. If you are logged in to LinkedIn as a user, LinkedIn can assign the use of our online offer to your profile. Further information about the type, scope and purpose of data processing can be found in the Privacy Policy, in the Cookie Policy and on the Privacy Portal of LinkedIn in each case. There is also the option to object to personalized advertising.
9.2.4 Pinterest
We use for our website the possibility to embed functions and content of Pinterest. We can thus, for example, display images or pins that have been published on Pinterest as part of our website. Cookies are also used in this process.
The offer comes from Pinterest Europe Ltd. in Ireland or the American Pinterest Inc. If you are logged in as a user on Pinterest, Pinterest can assign the use of our online offer to your profile. Further information about the type, scope and purpose of data processing can be found on the “Privacy” page of Pinterest.
9.2.5 TikTok
We use for our website the possibility to embed functions and content of TikTok (formerly Musical.ly). We can thus show you, for example, videos that have been published on TikTok within the framework of our website. Cookies are also used in this process.
TikTok is an offer of the American TikTok Inc. Further information about the nature, scope and purpose of data processing can be found in the privacy policy and cookie policy of TikTok.
9.2.6 Twitter
We use for our website the possibility to embed functions and content from Twitter (“Twitter for Websites” or “Twitter for websites”). This allows us, for example, to enable you to use the “Share” function of Twitter on our website or to show you tweets within our website. Cookies are also used in this process.
“Twitter for Websites” is a service provided by the American company Twitter Inc. Twitter International Company in Ireland is responsible for users in the European Economic Area (EEA), the United Kingdom and Switzerland. If you are logged in as a user of Twitter, Twitter can associate the use of our online service with your profile. Further information on the type, scope and purpose of data processing can be found in the information on ads and data protection at Twitter for websites and in the privacy policy of Twitter in each case. In addition, Twitter provides information about the use of cookies and similar technologies and personalization of ads both in connection with any Twitter account and based on the use of Twitter content on the web. For personalized ads, privacy settings - also with opt-out options - are available.
9.2.7 Tidio
This website is using Tidio, a chat platform that connects users with the customer support of SongRocket. We are collecting names only with the consent of the users, in order to start the chat. The messages and data exchanged are stored within the Tidio application. For more information, please refer to their Privacy Policy.
SongRocket is not making use of these messages or data other than to follow up on users’ registered issues or inquiries. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).
9.3 Entertainment
We use Spotify to enable the direct playback of music and podcasts on our website with a widget from Spotify. Cookies are also used in this process. Spotify is a service of the Swedish Spotify AB. Further information about the nature, scope and purpose of data processing can be found in the “Privacy Center” and in the Privacy Policy of Spotify.
9.4 Fonts and Icons
9.4.1 We use Font Awesome to embed selected icons on our website. Cookies are also used in the process. This is an offer from the American Fonticons Inc. which, according to its own information, respects European data protection law. Further information about the nature, scope and purpose of data processing can be found in the privacy policy of Font Awesome.
9.4.2 We use Google Fonts to embed selected fonts on our website. In doing so, no cookies are used. This is a service of the American Google LLC, which is offered independently of other Google services. For users in the European Economic Area (EEA) and Switzerland, the Irish Google Ireland Limited is responsible. Further information on the nature, scope and purpose of data processing can be found in the Privacy and Security Policy and in the Privacy Policy of Google.
9.5 Payments
We use payment service providers to process payments from our customers securely and reliably. The terms and conditions of the respective payment service providers, such as general terms and conditions (GTC) or data protection statements, apply to the processing in each case.
We use in particular:
Stripe: processing payments; provider: Stripe Inc. (USA) / Stripe Payments UK Limited (UK) for individuals in the UK and Switzerland / Stripe Technology Europe Limited (Ireland) for individuals in the EEA; Privacy information: “Stripe Privacy Center”, Privacy Policy (“Global Privacy Policy”, translation to German), Cookie Policy (“Cookie Policy”, translation in German).
9.6 Advertising
9.6.1 Facebook Ads
We use Facebook Ads to be able to advertise specifically for our offer on Facebook. Facebook Ads is an offer of Facebook Ireland Ltd. in Ireland and the American Facebook Inc. Facebook Ads also use cookies.
With such advertising, we would like to reach in particular people who are interested in our online offer or already use our online offer. For this purpose, we transmit, in particular with the so-called Facebook Pixel, corresponding - possibly also personal - information to Facebook (Custom Audiences including Lookalike Audiences). We can also determine whether our advertising is successful, that is, whether it leads to visits to our website (Conversion Tracking).
Further information about the nature, scope and purpose of data processing can be found in the Data Privacy Policy (“Data Policy”) of Facebook. In addition, Facebook users can use Advertising Preferences to influence what ads they see on Facebook and what ads they are shown on Facebook in the future.
9.6.2 Google Ads
We use Google Ads (formerly AdWords) to advertise our offer on the Google search engine as well as elsewhere on the Internet, for example on other websites, based on search queries, among other things. Google Ads is an offer of the American Google LLC. For users in the European Economic Area (EEA) and Switzerland, the Irish Google Ireland Limited is responsible. Google Ads also use cookies. Google uses various domain names - in particular doubleclick.net, googleadservices.com and googlesyndication.com - for Google Ads.
With such advertising, we would like to reach in particular people who are interested in our online offer or already use our online offer. For this purpose, we transmit corresponding - possibly also personal - information to Google (Remarketing). We can also determine whether our advertising is successful, that is, whether it leads to visits to our website (Conversion Tracking).
Further information about the nature, scope and purpose of data processing can be found in the Privacy and Security Policy and in the Privacy Policy of Google, respectively, in the information on how Google uses data from websites on which Google services are used and in the information about cookies at Google. There is also the option to object to personalized advertising.
9.6.3 Instagram Ads
We use Instagram Ads to be able to specifically advertise our offer on Instagram. Instagram Ads is an offer of Facebook Ireland Limited in Ireland and the American Facebook Inc. respectively. Cookies may also be used.
With such advertising, we would like to reach in particular people who are interested in our online offer or already use our online offer. For this purpose, we transmit, in particular with the so-called Facebook Pixel, corresponding - possibly also personal - information to Facebook (Custom Audiences including Lookalike Audiences). We can also determine whether our advertising is successful, that is, whether it leads to visits to our website (Conversion Tracking).
Further information about the nature, scope and purpose of data processing can be found in the Data Privacy Policy of Instagram and in the Data Privacy Policy (“Data Policy”) of Facebook. In addition, users can check which interests the ads relate to via the advertising preferences of Instagram as well as influence which ads are shown to them via the advertising preferences of Facebook.
10. Participation in affiliate programs
We participate in affiliate programs. On the one hand, we may compensate third parties for referring or linking to third party offers. On the other hand, we can compensate third parties for pointing to our offer or linking to our online offer (affiliate marketing). In this context, it may be recorded - also on a personal basis - in each case which offers are perceived and which web links are followed. Cookies may also be used in this context.
11. Data protection officer
We have the following data protection representative pursuant to art. 27 GDPR in the European Economic Area (EEA) including the European Union (EU) and the Principality of Liechtenstein as an additional point of contact for supervisory authorities and data subjects for requests in connection with the General Data Protection Regulation (GDPR):
VGS Datenschutzpartner UG
Am Kaiserkai 69
20457 Hamburg
Germany
12. Final provisions
We have created this privacy policy using the Privacy Policy Generator from Privacy Policy Partner.
We may amend and supplement this Privacy Policy at any time. We will inform about such adjustments and additions in an appropriate form, in particular by publishing the respective current privacy policy on our website.